One of the bank’s biggest assets is its data with over 70 million customer accounts. Managing all of this data is a big challenge - for both data producers and data consumers. To drive digital transformation, the bank needed to promote standardization and improved context across customer data. The bank leveraged Stardog to build a unified view of customer data for access, provisioning, and analytics.
With the knowledge graph in place, the bank immediately improved data quality and discoverability. Key results in 3 months include:
- Enhanced analytical capabilities through the standardization of metadata
- Improved metadata context and quality by 200%
- Increased searchability and discoverability of its customer data by 24%
- Shared access to the Customer 360 view with 2,500+ data consumers